Accommodation FAQs
What time is check in and check out?
Check In: 3pm-10pm
Check Out: Latest 11am
Is my booking safe & secure?
Book with confidence. We use encryption technology to ensure your details remain private when you book.
Direct booking: If you are booking with us directly, there are no booking fees
Third party booking: Booking fees as per service provider
Deposit?
Our deposit policy differs depending who you have booked your accommodation through.
Direct booking: Your credit card will guarantee the booking
Third party booking: According to third party terms
Are there extra charges?
VAT is included. All food and drink consumed within the restaurant and pub will be charged to the credit card that has been authorised on accommodation check in.
Breakfast
Room Guests please note:
If you have booked your room directly via The Chequers at Burcot website, breakfast is included. You can choose one meal (from the current breakfast menu) and one drink (tea or coffee or orange juice). Any additional items are chargeable.
If you have booked your room via a 3rd party provider, breakfast is an additional charge.
Wheelchair accessibility
Rooms: All our rooms are on the ground level and we have one room that is wheelchair accessible – Room 9. If required, please ensure that you speak to us so that this room can be reserved for you. Restaurant: we can accommodate wheelchair access in the main part of the restaurant and have a wheelchair accessible toilet. There are 5 stairs leading up to the Gallery area with no ramp or lift.
Please note: the car park is loose gravel and may prove difficult for wheelchairs.
Are pets allowed?
We welcome well-behaved dogs, at an additional rate of £15.00 per dog, per night. See full ‘travelling with dogs’ policy here.
How do I change a booking?
Direct booking: If you have made a reservation with us directly (either through our website, over the phone, or in person) please email or call us to modify or cancel your booking. Our contact details are at the bottom of this page.
Third party booking: If you have booked through a third party online booking service, you will need to contact them to request your change or cancellation.
What is the cancellation policy?
Direct booking: If you have booked directly with The Chequers at Burcot, you may cancel your reservation free of charge until 2 days before arrival. You will be charged the total price of the reservation if you cancel in the 2 days before arrival. For any bulk bookings (more than 4 rooms by the same person), deposit is required – give one month notice before scheduled date and full deposit returned, less than one month loss of deposit.
Third party booking: Cancellation policy as per your booking direct with 3rd party.
Please note that Card details used to secure a reservation will not be charged (with the exception of a cancellation outside of permitted time or a no-show).
Electric vehicle charging points
We have two charge points available in our car park for room and restaurant guests.
Payment needs to be made with the team in the restaurant bar via credit card or cash. Restaurant visit charge £7.50 and overnight charge £15.
The Chequers at Burcot – the perfect spot for both cars and humans to recharge their batteries!
